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How to Reduce Credit Risk and Employee Friction at Banks
Determined to increase sales and market share, banks continue to focus on external communications with the key publics. They develop marketing and corporate communications strategies around reaching...
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Close the Talent Gap with Credit Risk Training to Attract and Retain the Best...
Senior executives in the banking industry are retiring, and banks are hard-pressed to replace them. Intensifying the problem is the fact that during the Great Recession, financial institutions hired...
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Case Study Learning Approach – a Risk-Free, Accelerated Skill Builder
In a commercial bank environment, lenders with commercial or small business lending responsibilities must quickly develop higher-level analytical thinking to accurately evaluate credit risk. Analysis...
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Course Catalog Updated for 2018
Course Catalog Updated for 2018 The Driving Credit & Sales Effectiveness: 2018 Course Catalog is now available for you to download. Looking for a way to enhance your team’s credit skills...
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How Small Business Lending is More Challenging Than a Typical Sales Role
How Small Business Lending is More Challenging Than a Typical Sales Role Congratulations! You’ve just hired an incredible salesperson! She’s personable, articulate, and intelligent … but she’s never...
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Three Conversations Successful Small Business Lenders Have
Three Conversations Successful Small Business Lenders Have Smart small business lenders know that in order to be successful, they must have the skills to build long-term relationships with clients, and...
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Bridge the Gap Between Lending and Sales
Bridging the Gap Between Lending and Sales Business lenders face challenges that those in typical sales roles do not. They have to qualify businesses to determine whether they can sell to them; assess...
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Attributes of Successful Small Business Lenders
Attributes of Successful Small Business Lenders Successful relationship managers wear many hats, and are able to blend their credit and conversation skills, in order to drive sales for their managers,...
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Top 5 Ways to Make the Most of the Retail Banking Conference
The annual American Banker Retail Banking conference is fast approaching! The 2018 event will be held April 9th−11th in Colorado Springs, Colorado, at the historic Broadmoor. This year’s Retail Banking...
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Help Your Lenders Build Value-Added Relationships
Help Your Lenders Build Value-Added Relationships Do your relationship managers struggle with translating their credit skills into “sales speak”? New for 2018, our Effective Credit Conversations Course...
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Reducing Frustration in the Lending Cycle
Reducing Frustration in the Lending Cycle It’s a scene that’s all too familiar. Having met with a prospective customer several times, your relationship manager has prepared and tendered a loan...
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Top 4 Trends from the 2018 Retail Banking Conference
We had an amazing experience at the historic Broadmoor for the American Banker 2018 Retail Banking Conference. Our representatives from Omega Performance thoroughly enjoyed our time meeting and talking...
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How to Turn Credit Skills Into Meaningful Conversations
When it comes to winning and expanding small business relationships, financial institutions are expecting more and more of their branch managers. At the community and regional banks, saving banks, and...
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What are the Best Courses to Become a Bank Manager?
What are the Best Courses to Become a Bank Manager? Considering continuing education for a bank manager? Whether your bank manager is new to their role or simply would benefit from more training, Omega...
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Omega Performance through the Ages: A Tradition of Innovation
Omega Performance through the Ages: A Tradition of Innovation Oftentimes our current clients come to us and say, “I still have a shelf full of your books,” or we meet new clients who say, “My manager...
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Benefits of Microlearning for Your Millennial Workforce
Benefits of Microlearning for Your Millennial Workforce According to a study by the Brookings Institution, millennials will make up 75 percent of the workforce by 2025—and according to this article...
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How to Improve Customer Service in the Banking Industry
How to Improve Customer Service in the Banking Industry To improve customer service in the banking industry, it is necessary to train your frontline on how to effectively interact with customers. Here...
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Bridge the Gap Between Lending and Sales
Bridging the Gap Between Lending and Sales Business lenders face challenges that those in typical sales roles do not. They have to qualify businesses to determine whether they can sell to them; assess...
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How to Improve Customer Service in the Banking Industry
How to Improve Customer Service in the Banking Industry After just one or two negative interactions with a financial services organization, customers might choose to take their business elsewhere. If...
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Making Up for Lost Experience
By 2025, many of your most seasoned employees will have retired or be retiring soon, and 75 percent of your workforce will be comprised of millennials. Though baby boomers, who are now in their late...
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